Yes. Authenticity sits at the foundation of our selection. Every shirt is individually assessed before becoming part of AS Contra, with attention to the details that define the piece, from labels and construction to prints, namesets and patches.

Yes. Unless clearly stated otherwise, the shirt shown in the product photography is the exact individual shirt you are purchasing. Most pieces in our selection are one of one.

Every shirt is individually inspected and given an AS Contra condition grade: 

New, near mint, excellent, very good, good or acceptable. 

Relevant signs of wear, ageing or imperfections are shown and/or described on the product page. As these are vintage pieces, minor characteristics associated with age and previous wear can naturally be present.

We recommend using the measurements provided on the individual product page rather than relying solely on the labelled size. Measurements are taken manually and may vary by approximately 1 cm. 

Pit to pit: 
Measured flat from armpit to armpit.

Length: 
Measured from the highest point of the shoulder, excluding the collar, to the bottom hem. If the back is longer than the front, both measurements are provided.

Sleeve length: 
Measured from the shoulder seam to the end of the sleeve. If there is no shoulder seam, measured from the top of the shoulder directly above the armpit.

Yes, but we will tell you when they do. Where a reproduction nameset, patch or other reproduction element is present, this will be disclosed on the product listing where relevant.

An original nameset refers to an original period nameset. It may have been applied to the shirt at a later date. 
Where we have sufficient information about when or how a nameset was applied, we will make that distinction clear.

Player Issue / Player Specification refers to a shirt produced to player specifications rather than standard retail specifications. 

Match Issued refers to a shirt prepared or issued for a player or match, without necessarily having been worn. 

Match Worn refers to a shirt believed to have been worn by the stated player in a match, based on the information available to us.

The history of vintage shirts is not always fully documented. Where available, we include relevant provenance and supporting information with the individual shirt. 

Contact us at support@ascontra.com with your order number and the information supporting your concern. We will investigate it and may ask for the shirt to be returned for inspection. Independent expertise may form part of that assessment where appropriate.

Our pieces are generally sold on a first-come, first-served basis. A shirt is not reserved until an order has been successfully completed, unless we have explicitly agreed otherwise.

If your order has not yet been shipped, contact us as soon as possible at support@ascontra.com. We will do our best to cancel it before dispatch. Once an order has been shipped, the applicable return process must be followed.

Available payment methods are shown at checkout and may vary depending on your country or device.

For pre-owned items sold under the EU margin scheme, VAT is not added separately at checkout. The displayed price is the price you pay to AS Contra, excluding any shipping costs. For orders delivered outside the EU, local import VAT, customs duties and clearance fees may apply upon arrival. These charges are not included in your order total and are the responsibility of the recipient.

Once your order is confirmed, the shirt is taken from our selection and prepared for dispatch. Before shipping, we carry out a final inspection and carefully pack the piece for its journey to you.

Contact us as soon as possible at support@ascontra.com. If your order has not yet been dispatched, we will do our best to update the address. Once the shipment has been handed over to the carrier, changes may no longer be possible.

You can currently place an order for delivery to The Netherlands and The United Kingdom.

Shipping to other EU countries is not available yet. This includes Germany, Belgium, France, Spain, Italy, Portugal, Austria, Denmark, Sweden, Ireland and Poland, as well as all other EU countries outside the Netherlands.

More destinations will be added gradually as we complete the applicable shipping and packaging requirements for each market.

Orders shipped outside the EU may be subject to import duties, taxes and handling fees payable by the customer.

We currently ship only to destinations where AS Contra can meet the applicable shipping and packaging requirements. As regulations and our shipping network develop, additional destinations may become available.

We aim to dispatch orders within 48 hours after the order has been successfully placed and payment has been received. During exceptional periods, dispatch may take longer.

Yes. All AS Contra orders are shipped with tracking. Tracking information is provided once your order has been dispatched.

Yes. All AS Contra orders are shipped tracked and insured. Coverage is arranged according to the shipment value, destination and available carrier service.

Delivery times depend on the destination and shipping service. Any delivery estimate is indicative and starts after dispatch. Customs processing or circumstances outside our control can cause delays.

Contact us at support@ascontra.com with your order number. We will investigate the shipment with the carrier and handle the claim process where applicable.

Contact us as soon as possible. If possible, photograph the parcel before opening it, including any visible damage, and keep the original packaging. Please also photograph the item and include your order number when contacting us.

Contact us promptly at support@ascontra.com. We will review the tracking information and, where appropriate, open an investigation with the carrier.

For orders delivered outside the EU, local import VAT, customs duties, handling charges or clearance fees may apply. Unless stated otherwise, these charges are the responsibility of the recipient and are not included in the amount paid to AS Contra.

If a shipment is returned to AS Contra because the address provided was incorrect, incomplete, or the parcel was not collected, please contact us. Any new shipment may require additional shipping costs. The exact handling will depend on the circumstances and applicable consumer rights.

Every order is carefully prepared and packed to protect the shirt during transport. Your shirt is presented in AS Contra packaging and includes our Care Guide, so you have the information needed to look after the piece once it arrives.

Our packaging is designed to live beyond the delivery. Whether it stays with the shirt or takes on a different purpose, it was made to be kept rather than discarded.

Yes. If you are eligible for the statutory right of withdrawal, you have 14 days after receiving your order to let us know that you wish to return it. After notifying us, you have a further 14 days to send the item back.

Contact support@ascontra.com with your order number and return request. We will provide the relevant return instructions.

For a standard return, return shipping costs are the responsibility of the customer. If you received an incorrect or defective item, please contact us first and we will arrange the appropriate solution.

No. We do not offer exchanges. If you would like another shirt, you can place a new order separately, subject to availability.

Yes. You may carefully try on the shirt to check the fit, just as you would in a physical store. However, the shirt must not be worn beyond what is necessary to assess the fit if you intend to return it.

All returned shirts are inspected upon arrival. We may check for signs of wear or use, including odours, stains, damage, washing, alterations and changes to prints, namesets, patches or other details. If the shirt has been handled or used beyond what is reasonably necessary to assess it, this may affect the amount refunded where permitted by law.

We recommend using the original AS Contra packaging for your return where reasonably possible. The shirt must be packed securely and protected during return transport. Returning the original presentation packaging is not a condition of exercising your statutory right of withdrawal.

Once your return has been received, we will inspect the shirt and process the refund in accordance with our Returns & Refunds Policy. The refund will be made using the original payment method where possible.

Vintage football shirts require more care than ordinary modern clothing. Always check the garment-specific care information and our Care Guide before washing or treating your shirt. Prints, namesets, patches and older fabrics can be particularly sensitive.

Avoid applying direct heat to namesets, sponsors, patches or other printed details. If ironing is appropriate for the garment, follow the Care Guide and garment label carefully and protect sensitive areas from direct heat.

Yes. Every shirt is carefully inspected and prepared before becoming part of our selection. Where appropriate, shirts are cleaned and steamed before sale. Certain unworn, tagged or particularly delicate pieces may be left untreated to preserve their original condition.

Contact support@ascontra.com and include your order number, a clear description of the issue and photographs where relevant. This helps us assess and resolve the matter as quickly as possible.

For order, return or product support, email support@ascontra.com. For general enquiries, email info@ascontra.com.